Terms of Service
Last updated: 12/02/2024
Welcome to ClienZon ("we," "our," or "us"). By accessing or using our website (www.clienzon.com) or engaging with our services, you agree to be bound by these Terms of Service ("Terms").
Please read them carefully before using our website or services.
1. Acceptance of Terms
By using our website, submitting inquiries, or purchasing our services, you acknowledge that you have read, understood, and agree to these Terms.
If you do not agree, please do not use our website or services.
2. Services Offered
ClienZon provides various technology and digital services, including:
- Web Development
- Mobile Development
- UI/UX Design
- AI/ML Solutions
- Enterprise Software
- Cloud Solutions
- Data Analytics
- FinTech
Service details, timelines, and deliverables are defined in project proposals or service agreements shared with clients.
3. Use of Website
All content on this website, including text, graphics, logos, images, and software, is the property of ClienZon or its licensors.
You may not copy, reproduce, distribute, or modify any material without prior written consent.
Client projects remain joint intellectual property until full payment is received, after which ownership is transferred as per the project agreement.
4. Intellectual Property Rights
All intellectual property created by ClienZon, including but not limited to designs, code, documentation, and methodologies, remains the property of ClienZon unless explicitly transferred to the client.
Upon full payment, clients receive ownership rights to custom-developed solutions as specified in the project agreement.
Pre-existing tools, frameworks, and proprietary methodologies used by ClienZon remain our intellectual property.
5. Project Engagement & Payments
- A project starts once both parties agree on scope, timeline, and payment terms.
- Payments are typically structured in milestones.
- Late payments may incur additional charges or project suspension or termination.
- Refunds are handled case-by-case based on the project stage and work completed.
- All payments are non-refundable once a phase or deliverable has been approved.
6. Confidentiality
We respect your privacy and business information.
Any client data, ideas, or materials shared with ClienZon will remain confidential and used solely for the purpose of providing agreed services.
7. Limitation of Liability
ClienZon is not liable for:
- Indirect, incidental, or consequential damages
- Downtime or loss caused by third-party tools, APIs, or hosting providers
- Errors resulting from incorrect client inputs or external integrations
Our total liability shall not exceed the amount paid by the client for the respective service.
8. Third-Party Tools
We may use or integrate third-party tools, APIs, or platforms (e.g., Google Maps, Firebase, AWS, etc.).
Each third-party service operates under its own terms and privacy policy, and ClienZon is not responsible for their performance or policies.
9. Modifications to Services
We may update, modify, or discontinue any part of our website or services without prior notice.
Major changes that affect ongoing projects will be communicated to clients directly.
10. Prohibited Activities
You agree not to:
- Use our services for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any worms, viruses, or any code of a destructive nature
- Attempt to gain unauthorized access to our systems or networks
- Use our services to compete with ClienZon or develop competing products
- Reverse engineer, decompile, or disassemble any proprietary software
11. Termination
We may suspend or terminate your access or project:
- If you violate these Terms
- For non-payment or breach of agreement
- Due to legal, regulatory, or reputational risk
Clients may terminate projects by written notice, following the payment and cancellation policies outlined in the proposal.
12. Disclaimer
All services are provided "as is" without warranties of any kind.
We do not guarantee that:
- The website will be error-free or uninterrupted
- All defects will be corrected
- The website or server will meet third-party platform updates or future compatibility
13. Governing Law
These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal, India.
14. Changes to Terms
We may update these Terms from time to time.
All changes will be reflected on this page with the revised date.
Your continued use of our website or services after changes constitutes acceptance of the new Terms.
15. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us:
Email: contact@clienzon.com
Phone: +91 8092063945